Usage Policies
The Internet is intended for use by mature adults (and by minors when supervised by mature adults). Our customers are expected to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. The customer is expected to have a basic knowledge of how the Internet functions, the types of use which are generally acceptable, and the types of use which are to be avoided.

Common sense is the best guide as to what is considered acceptable use. The following are unacceptable uses:

Illegality in any form, including but not limited to activities such as unauthorized distribution or copying of copyrighted software, violation of U.S. export restrictions, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal activities.

Net abuse, including but not limited to activities such as using a non-existent email return address on a commercial solicitation, spamming (sending unsolicited advertising to numerous email addresses or newsgroups and/or generating a significantly higher volume of outgoing email than a normal user), trolling (posting outrageous messages to generate numerous responses), mail-bombing (sending multiple messages without significant new content to the same user), subscribing someone else to a mailing list without that person's permission, cross-posting articles to an excessive number of newsgroups, or attempting without authorization to enter into a secured computer system. BME reserves the right to determine what constitutes net abuse.

Tortuous conduct, including but not limited to posting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

Misuse of system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space; permitting use of mail services, mail forwarding capabilities, POP accounts.

Design Support Policies
Time Usage, each Web Design & Hosting Package is given a specific allotment of time each month. This design time does not accrue, if left unused it expires at the end of each month. If during a requested support time it appears you will exceed your support time you (the customer) will be notified as well as quoted as to what it will take to complete the task, you confirm the extra time before it can be billed.. Additional design support hours are available at the flat rate of $50.00 per hour.

Design Support Allocation, design requests are handled on a first come first serve basis - average turn about time is just a few days depending upon the scope of the project.
Limitations of Design Support, BME will not use design time support to develop a customers website that is hosted with another company. All materials must be submitted to BME prior to work start and position allocation within scheduled projects. There is a numeric limit regarding times a month that a customer may request to use their support time, support time is used in 15 minute increments and each request/project will deduct from the monthly allowance. All accounts must be in good financial standings in order to receive support time, delinquent accounts over 45 days will be denied until their account becomes current.

Accounting/Billing Policies
Billing Cycle and Payment, BME sends out invoices on a monthly basis via our electronic bill system. Terms on most accounts are 30 days unless arrangements have been made prior to the current billing cycle. Payments should arrive on or before the due date, failure to do so will result in a $5.00 delinquency fee, BME also reserves the right to suspend any past due account until the account is made current or proof of payment has been received. BME accepts payments by check or credit card. Although you may request to make payment by check a credit card will be required for security and your deposit. 

Defaulting On Your Account, the customer understands that if he/she does not communicate in some fashion (phone, email, or fax) with BME for a period over 60 days that BME will consider you to have defaulted on your project/account. Upon this declaration of default you automatically grant The Ezekiel Group the right to charge your credit card for the balance of the project/account at that time including but not limited to design fees, incurred expenses, and past due balances.

Cancellations, we require a 30 day notice for cancellation, during this period all facets of site/sever operation will remain in full operation, this does include billing. All invoices must be current and in good standing. Customer is responsible for site content and all InterNIC issues that may be involved. BME reserves the right to cancel any account for any reason with due notice to the customer with the exception of any violation of the AUP.